Illustrative scenario. Figures are modelled on typical Omnifys deployments and are not drawn from a named client engagement.
The challenge
A services business with 24% annual attrition learned about resignations at notice. Exit interviews explained departures but changed nothing for the person leaving, and managers had no signal until the conversation was already over.
What Omnifys deployed
- Attrition risk modelling from role, tenure and engagement signals
- Aggregate risk reporting to managers, not individual surveillance
- Driver analysis identifying what is actually causing exits
- Intervention effectiveness tracked over time
Agents used: Churn Propensity Agent, Knowledge Insights Agent, Executive Briefing Agent.
Results
- 4 months — average early warning
- 24% to 17% — annual attrition
- $2.7M — estimated saving in replacement costs
- 3 — structural causes identified and addressed
Why it worked
This was deliberately built as team-level insight rather than individual scoring — managers saw risk drivers in their area, not a list of names.
Explore this for your business
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