Illustrative scenario. Figures are modelled on typical Omnifys deployments and are not drawn from a named client engagement.
The challenge
A fresh produce packer shipping 400 pallets a week graded by eye at high line speed. Standards drifted between shifts, marginal product shipped and returned as rejections, and each rejection cost freight both ways plus the relationship.
What Omnifys deployed
- Automated visual grading against retailer specifications at intake
- Consistent standards regardless of shift or operator
- Borderline cases routed to a human grader
- Supplier-level quality trends reported weekly
Agents used: Data Entry & Cleanup Agent, Knowledge Insights Agent, Supplier Communication Agent.
Results
- 34% — reduction in retailer rejections
- $390K — annual saving in rejection and freight costs
- Consistent — grading across all three shifts
- 5 — underperforming suppliers identified and coached
Why it worked
Human graders were not the problem — fatigue and line speed were. The agent handled routine calls and escalated genuinely marginal ones.
Explore this for your business
Every Omnifys agent routes tasks across 15+ leading LLMs, integrates through n8n, Zapier and 300+ connectors, and ships with monitoring, audit trails and human-approval steps you control. Typical deployment runs two to six weeks from discovery to production. Book a free 30-minute consultation to map the highest-impact automation for your team.