Illustrative scenario. Figures are modelled on typical Omnifys deployments and are not drawn from a named client engagement.
The challenge
An oilfield services company with 1,100 field personnel had a near-miss reporting rate everyone knew was unrealistically low. The form took 15 minutes on a laptop, crews reported at end of shift if at all, and the safety team was analysing lagging indicators only.
What Omnifys deployed
- Voice-first near-miss capture from any device in under a minute
- Automatic classification by hazard type and severity
- Trend detection across sites and crews
- Escalation of high-severity events within minutes
Agents used: Report Generation Abstract Agent, Service Request Creation Agent, Knowledge Insights Agent.
Results
- 5.2x — increase in near-miss reports
- 3 — systemic hazards identified from trend analysis
- 41% — reduction in recordable incidents over 18 months
- under 60 seconds — average report completion time
Why it worked
Under-reporting was a friction problem, not a culture problem. When reporting took a minute by voice, crews did it.
Explore this for your business
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