Illustrative scenario. Figures are modelled on typical Omnifys deployments and are not drawn from a named client engagement.
The challenge
A manufacturer purchasing from 240 active suppliers had three buyers spending most of their week on email — confirming orders, chasing acknowledgements, following up late deliveries. Strategic sourcing work never happened because the inbox never emptied.
What Omnifys deployed
- Automatic PO confirmation tracking with escalation on silence
- Delivery date chasing before the due date, not after
- Quality feedback routed to suppliers with evidence
- Supplier performance scorecards generated monthly
Agents used: Supplier Communication Agent, Procurement Agent, Activity Logging & Follow-up Agent.
Results
- 22 hours — of buyer time returned weekly
- 67% — fewer late deliveries reaching the line
- 100% — of POs confirmed or escalated within 48 hours
- 240 — suppliers scorecarded monthly, previously none
Why it worked
Buyers were doing clerical follow-up rather than negotiating. The agent took the chasing and gave back the week.
Explore this for your business
Every Omnifys agent routes tasks across 15+ leading LLMs, integrates through n8n, Zapier and 300+ connectors, and ships with monitoring, audit trails and human-approval steps you control. Typical deployment runs two to six weeks from discovery to production. Book a free 30-minute consultation to map the highest-impact automation for your team.