Illustrative scenario. Figures are modelled on typical Omnifys deployments and are not drawn from a named client engagement.
The challenge
A freight forwarder handling 200 quote requests weekly took two to four hours per quote because staff checked carrier rates manually across lanes and modes. Shippers routinely accepted whichever forwarder replied first.
What Omnifys deployed
- Live carrier rate comparison across lanes and modes
- Automatic quote generation with margin rules applied
- Follow-up sequence on unanswered quotes
- Escalation to a human for complex multimodal shipments
Agents used: Freight Quote Agent, Carrier Selection Agent, Quote Advisor Agent.
Results
- 90 seconds — average quote turnaround, down from 3 hours
- 34% — increase in quote win rate
- 200 — weekly quotes handled without added headcount
- Protected — margin floors on every automated quote
Why it worked
In freight, the first accurate quote usually wins. Everything else about the service was already competitive.
Explore this for your business
Every Omnifys agent routes tasks across 15+ leading LLMs, integrates through n8n, Zapier and 300+ connectors, and ships with monitoring, audit trails and human-approval steps you control. Typical deployment runs two to six weeks from discovery to production. Book a free 30-minute consultation to map the highest-impact automation for your team.