Illustrative scenario. Figures are modelled on typical Omnifys deployments and are not drawn from a named client engagement.

The challenge

A commercial bank onboarding roughly 800 business customers a month was averaging five working days per file. Analysts were rekeying passport and registry data by hand, chasing missing documents by email, and screening against sanctions lists in a separate system. Backlogs peaked at three weeks and roughly one in five applicants abandoned the process.

What Omnifys deployed

  • Document verification with liveness checks at the point of upload
  • Automated sanctions and PEP screening with evidence bundles attached to each file
  • Risk-based scoring that routes low-risk files to straight-through approval
  • A chase sequence that requests missing documents automatically

Agents used: KYC/AML Screening Agent, Customer Onboarding (KYB) Agent, Loan Document Processing Agent.

Results

  • 4 hours — average onboarding time, down from 5 days
  • 72% — of low-risk files approved straight through
  • 0 — additional compliance analysts hired
  • 31% — fewer applicant drop-offs

Why it worked

The bank kept every approval decision with a human. What changed was that analysts stopped assembling files and started reviewing them — the same team handled a 40% volume increase with no new hires.

Explore this for your business

Every Omnifys agent routes tasks across 15+ leading LLMs, integrates through n8n, Zapier and 300+ connectors, and ships with monitoring, audit trails and human-approval steps you control. Typical deployment runs two to six weeks from discovery to production. Book a free 30-minute consultation to map the highest-impact automation for your team.

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